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w8vmf0doczrz's avatar
w8vmf0doczrz
Newcomer
1 month ago
Solved

Missing gems from offers.

I was playing the game called "Monopoly Go" and reached the milestone to recieve the gems pack, but the game didnt give me a penny. I need my gems because its not fair.

P.S I changed my country during the period.

  • Hi w8vmf0doczrz​

    Tapjoy is a 3rd party site. We don't manage that website or offer support for it, but Tapjoy has posted this article that may help:

    👉 I completed an offer, but didn't get my rewards!

    If their guide doesn't help, try contacting Tapjoy support directly. Click the 'Contact Us' button at the bottom of that page to start a support ticket with them. 

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi w8vmf0doczrz​

    Tapjoy is a 3rd party site. We don't manage that website or offer support for it, but Tapjoy has posted this article that may help:

    👉 I completed an offer, but didn't get my rewards!

    If their guide doesn't help, try contacting Tapjoy support directly. Click the 'Contact Us' button at the bottom of that page to start a support ticket with them. 

    - EA_Lanna

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