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wephoe6k70nl's avatar
9 hours ago
Solved

My account is banned

Why????

I didn't do nothing

I already overate 118

Why should I use hack to play 

And I am 10star in head to head

Why it banned me for no reason 

 

  • Hi  wephoe6k70nl​,

    I'm sorry, I'm not sure why your account might be banned. Our Terms of Service team could take a look into this for you though. To reach them you'll need to send in a ban appeal using the steps below:

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    • Open the webform
    • Fill out the form with as much detail as possible.
    • Select Submit.
    • Then select Email us.

     

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

     

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi  wephoe6k70nl​,

    I'm sorry, I'm not sure why your account might be banned. Our Terms of Service team could take a look into this for you though. To reach them you'll need to send in a ban appeal using the steps below:

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    • Open the webform
    • Fill out the form with as much detail as possible.
    • Select Submit.
    • Then select Email us.

     

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

     

    - EA_Lanna

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