Re: Suspended for no reason [0x00002710]

Most of my friends account has been suspended in hours for no reason nor offence 🤷‍♂️,it getting viral obviously like up to 4 has been suspended and has a league chance to play else they lose .

And with this suspension lasting more than a day without lifting it ,might make them miss the glorious day tomorrow.........the new event to be specific 

Pls work on this rapid suspension of accounts whether it's a glitch or anything it might be , pls do something 🙏🙏

[Personal info removed - CM]

Hi ,I already sent yesterday,but still have get any messages yet,and I want get back all rewards that I missed,like the record break challenge 500token and etc!!!!

Hi  wephoe6k70nl​,

I'm sorry, I'm not sure why your account might be banned. Our Terms of Service team could take a look into this for you though. To reach them you'll need to send in a ban appeal using the steps below:

If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

• Open the webform. 
• Fill out the form with as much detail as possible.
• Select Submit.
• Then select Email us.

 

Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

- EA_Lanna