16 days ago
My FC Mobile account was hacked
EA help me, my account was hacked and my email was changed, but I have secured my EA account and my account on FC Mobile is new
Hi @9jbslv8e3egx,
Good work resecuring your EA account. For the FC Mobile side of things did you follow these steps: 'What to do if your EA Account has been hacked'
@EA_Help wrote:
If you play on mobile
If you think someone hacked your EA mobile game, the first thing to do is update the account that it’s linked to (on Facebook, Google Play, or your Apple ID).
- Facebook: Read Facebook’s Security Tips and do a Security Checkup on their page to help secure your account.
- Google Play (Android): Update your access and security settings to keep your Google account secure.
- Apple ID: Learn how to help secure your Apple ID from Apple Support’s website.
If you had backed up your game saves beforehand, you can log back into your FC Mobile account using these steps
- EA_Lanna