Not receiving proper rewards

Question

&nbsp;The Heroes Expedition I'm only getting 1 hero reward rather than 2!In 1 lineup I have 2 heroes &amp; another I have 3....Mostovoi, Voller (94ovr) &amp; the other is Gomez.I only receive reward for Mostovoi &amp; not 1 of the others.&nbsp;I used to have Keane in the team with Mostovoi &amp; would receive a reward for each.

mendozzamagic · Answer

@kevina85 The reward is based on when you pressed the button to start, so any added after that will not count until you start the next one.

If it’s still happening - send a picture of the reward tv screen so we can see which players it is picking up

kevina85 · Answer

The players are always in the lineups before I start the expedition but still no joy.

I've just completed another & the same thing has happened again, I have lost out on so many rewards because of this it's getting ridiculous.

mendozzamagic · Answer

@kevina85 So not picking up exchange Voller or Star Pass Gomez … I thought that had been fixed - have passed on to the team.

(And so t worry about missing out on rewards - the most you get out of those is 10 gems ot 10,000 coins)

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Not receiving proper rewards

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