Re: FC Mobile shows "device not compatible" after reinstall

Hello EA Support,

I’m having a compatibility issue with FC Mobile on my OnePlus 10T 5G.

Device model: OnePlus 10T 5G

Model number: CPH2419

Android: Android 15

RAM: 8 GB

Storage: 128 GB

Chipset: Snapdragon 8 Gen 1

FC Mobile was previously installed and working on this device, but after it was removed, Google Play Store no longer shows the Install option for FC Mobile on my OnePlus 10T. The game is available for installation on another Android phone.

My device is Play Protect certified, and I have already cleared Google Play Store data, restarted the phone, and checked my internet connection.

Could you please check whether the OnePlus 10T (CPH2419) is currently supported by FC Mobile? If compatibility for this model has recently changed, please tell me when and why.

I would really appreciate your help in restoring access to FC Mobile on my device.

Thank you.