12 months ago
Pack Contents
Please help!
I'm pulling my hair out with the customer service team on ea fc mobile who in the last week have been no help at all. I just want to speak to someone who understands the basic principl...
This is the pack i have been buying. The first couple of attempts i got tradable players. Couple of days later o bought the same pack and its giving me reece james untradable on two occasions. Please help as the customer service in game has been shocking . They dont seem to get it.
I have been buying this pack since the first day of the event, specifically because it would give tradable players, untradable players are useless at this point and I have ploughed alot of money into this game.
All other untradable packs have the double arrow emblem on the advertising screen and on each player.
I do feel like I have been completely fobbed off, this has been going on for 10 days now, with no help. I do feel completely let down by ea as no one seems to want to look into this issue properly, and admit that there is a lack of transparency and false advertising with this particular pack, it's misleading and not clear what has been changed. There should have been a clear untradable marking on the splash screen added, just like every other pack in the game states before you buy.