Please help eafc mobile . Need a way to contact someone via phone.

How.can I talk to a  real person to get a problem resolved.   My issue happened at 8pm on November 10th,   the very first agent was extremely  helpful  and was able to confirm what I was seeking g help for and asked if fc points would be an acceptable way of compensation,    I responded and I was already transferred  to a nee agent.  Had to explain everything again send screenshot a from previous agent  showing problem was almost resolved but got transfer.   Every single day I went to check on the chat on the app and everyday day  (no exaggeration) I had to deal with a new agent until today.   Today's agent wad super disrespectful  and had no idea what I was there for.      His message literally  said. " sorry this isn't good will, we don't give stuff out to broke people" and closed the chat.    Today is day 9. And I just want to talk to real person. Is there any way I can deal with a real person. And no I'm not looking for any hand  out  or anything for free.   To tuch on problem really quick ,  Sunday 7pm my balance of daily tokens was 17300,   after the daily reset at 8pm  I exchanged  2 96+  players and 2 99+ players.   Went to extra time  to purchase a promo pack and it shows my balance  at 17300.      Hence looking for help,  Qaiser  the first agent was able to find out there was a problem and  it shows that I WAS NOT AWARDED  THE 7900 FROM that days exchanges.          I can't get any one to help me,,   it's the principality  of th issue ,   I just need to talk to a real person. Who can resolve the issue