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ix6xz5va539v's avatar
ix6xz5va539v
Newcomer
2 days ago
Solved

Prize not received

I have a problem: I bought 5 packs from the "The World's Game" store, but the free England national team Pro packs didn't unlock. What can I do?

  • Sometimes it takes time before the store resyncs. Wait 24 hours and check again. If still not there after the next reset, raise a ticket via the in-game menu stating "missing paid for content". Either way, not something forums can really help with.

1 Reply

  • Sometimes it takes time before the store resyncs. Wait 24 hours and check again. If still not there after the next reset, raise a ticket via the in-game menu stating "missing paid for content". Either way, not something forums can really help with.