Forum Discussion

1 year ago

Problem in Dia De Muertos event

I have Problem in Dia De Muertos event I can not claim rewards. I have the points needed. when I click the reward, the message appears; " Purchase limit exceeded. please adjust quantity before bu...

mendozzamagic

Hero+

1 year ago

@mahercharkieh clear your cache and restart your device

mahercharkieh
1 year ago
the problem remains the same after clearing cache and restarting the device
- mendozzamagic
  Hero+
  1 year ago
  @mahercharkieh well that’s no fun at all - contact customer service via the in game settings menu and tell them you have rewards not received