Forum Discussion

73bxs4qu6oac's avatar
11 months ago

Purchased but did not receive

I have purchased a FC Offer 39 (EA SPORTS FC™ Mobile Football) via in-game store and my money was charged. But I still haven't received any FC Point

My Order information

Order number: GPA.3340-1342-5828-09373
Order date: 4 Dec 2024 11:32:58 GMT+7
 

4 Replies

  • And of course I have already asked the live support in-game but they do not give me any feedback

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 months ago

    This isn’t something we can resolve here on the forums, and for safety reasons, I will remove your proof of purchase. If you submitted your case, please wait for the team to reply back to you.

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