Re: FC Mobile shows "device not compatible" after reinstall
Hello EA Support Team,
I would like to report a compatibility issue with my TECNO POP 10C.
I previously played EA SPORTS FC Mobile successfully on this device. However, after uninstalling the game, I discovered that Google Play now displays the message:
"Your device isn't compatible with this version."
Here are my device specifications:
- Device: TECNO POP 10C
- Model: BG6m
- Processor: Unisoc T606
- RAM: 2 GB
- Storage: 64 GB
- Android version: 14
- Play Protect certification: Device is certified
- Display resolution: 720 × 16
My concern is that FC Mobile previously worked on this exact phone, but I can no longer reinstall it.
Could you please investigate whether the TECNO POP 10C (BG6m) has been mistakenly excluded from the supported-device list or whether its compatibility has intentionally been removed?
I would appreciate it if support for this device could be reviewed in a future update.
Thank you for your time and consideration.