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Zer0Xx12's avatar
Zer0Xx12
Not applicable
2 years ago

Re: Missing TAPJOY offers rewards

That's insane, you are the one advertising the use of that platform. So you're responsible that your game sends the necessary information to them to register that I clicked the offer in EA FC Mobile.

I have already contacted them and they told me that EA FC Mobile connection doesn't register that I have clicked the offer -.- when that is a Lie.

3 Replies

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  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
    @Zer0Xx12 You can contact ea customer service, but there is generally not much they can do … the offers clearly state that they are third party offers and that if there are any issues to take them up with tapjoy or the provider.

    If you have been playing games or doing surveys then there are often some particularly onerous requirements in the fine print of the third party offers that make them very difficult to achieve … I personally have had little luck with those as generally you need to do something like reach 50 levels without exiting the game, which is pretty much impossible 🫣

    I have had much more luck with the products - but I guess all you need to do is click through and purchase so there is no issue with having switched out of the browser window.
  • Zer0Xx12's avatar
    Zer0Xx12
    Not applicable
    2 years ago

    It's EA fault, I clicked the offer, downloaded the game, played the game, make several missions and TAPJOY isn't registering the information.

    They say that EA isn't registering any log that I made the clicks on the offer -.-

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