RESOURCE DOWNLOAD ERROR

I am experiencing the same issue too. I use am Infinix Hot 50i and I keep getting the same response: "Resource Download Error" when I try to load matches and challenges. I make use of an MTN ODU 5G router and I have tested its speed. It's very good. Every other mode in FC Mobile loads quickly and easily.

UPDATE – November 11, 2026

The issue has happened again.

I was able to play a couple of matches successfully, but the loading problem returned afterwards.

This confirms that the issue is intermittent. The game works temporarily before the match-loading failures start again.

H2H and event matches continue to experience Resource Download Error 0x000003E8, while VSA can remain stuck on an endless loading screen.

I have already completed the standard troubleshooting steps listed in my original post.

I would appreciate an update or escalation to the technical team.

Hello EA Support,

I'm experiencing persistent match-loading problems in FC Mobile on my iPhone X.

The issue affects multiple game modes:

1. Head-to-Head (H2H): Matches sometimes load to 100%. I can hear stadium ambience and commentary, but then I receive Resource Download Error 0x000003E8.

2. Events: I experience the same resource download error when attempting to enter matches.

3. VS Attack (VSA): The loading animation continues indefinitely without entering the match. It does not recover, and I have to force-close the game.

Additional details:

- Sometimes I can successfully play 2–3 consecutive matches before the issue returns.

- Restarting the game sometimes helps, but not consistently.

- Waiting 10–30 minutes occasionally helps.

- The issue started a few weeks ago after months of playing without this problem.

- I have over 100 GB of free storage.

- My iOS is up to date.

- I have tried different networks, including Wi-Fi and mobile hotspots.

- I have completely deleted and reinstalled the game.

- Restarting my iPhone has not resolved the issue.

Device: iPhone X

Network: MTN Nigeria (also tested other networks).

I would appreciate it if your technical team could investigate:

- Match-session initialization failures across different game modes.

- Resource delivery, validation and CDN routing.

- Possible iOS-specific compatibility issues.

- Whether failed loading attempts affect my match records or rankings.

Please escalate this to the technical team rather than providing the standard troubleshooting steps I have already completed.

Thank you.

_Travissnotscott​,

Ok, so still no improvements then.

An iPhone X is on the lower end (it's coming up to a decade old next year) but it should still meet the minimum requirements. If you could try putting all the settings to minimum, and maybe a different strong wi-fi, let me know if that helps.

It's a hard thing to solve as it's a fairly standard error, and it doesn't seem to be particularly widespread at the moment so it's hard to track down a common problem. But if both you and your brother are having issues, something makes me think that it might still be a local network issue.

EA_QueenBee​ hello, this is becoming frustrating at the moment.

Bro this is exactly what I'm going through 😭 

This also happens it keeps loading

Find the screenshot attached below

Yes, I have.

i will share a screenshot when I can

_Travissnotscott​,

Could you share a screenshot of the exact error you're getting, please?

Also, just to check, have you tried the troubleshooting tips I shared originally?