Forum Discussion

Newcomer

19 days ago

Solved

Something I bought

Hello EA,

I spent 20 dollars on 3000 fc points and I never got them. I have parental controls so it makes me ask permission online. My mom puts in her Apple ID and pays for it and normally I get a pack containing what I bought. But this time I didn’t receive the FC points and my mom still paid for it. So I bought another one and my mom spent 40 dollars for only 3000 fc points.

ios

EA_Aljo
19 days ago
Hi there. I removed the image showing the transaction details. Please do not post private information on public forums.

As far as the missing points go, open a case with an advisor by following the instructions here so they can investigate this. Thank you.

1 Reply

EA_Edu
Community Manager
2 months ago
Olá TimaoI12 ,

O problema so começa apos jogar 30 minutos aproximadamente? como esta a temperatura do seu GPU e CPU?

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.2,135 PostsLatest Activity: 6 hours ago

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Hello EA,

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Hi there. I removed the image showing the transaction details. Please do not post private information on public forums.

As far as the missing points go, open a case with an advisor by following the instructions here so they can investigate this. Thank you.

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