Starpass purchased but not received
Please help me
Forum Discussion
13 Replies
- @8dkpp3t3jlmw Contact customer service in game and note you didn't receive it
Still no reply from customer service i have already sent the request
- @8dkpp3t3jlmw Well they are slow and not very good at support but thats what we have available
Look at this man🥺
- @8dkpp3t3jlmw contact them again - provide them with screenshots of what you attempted to purchase and your receipt
They are not asking i already gave them proofs
- @8dkpp3t3jlmw start a new chat/ticket
Have you gone through your in-game settings menu to raise the issue or via the ea help website? If the latter, go through in-game settings menu and try again I have filed a complaint through customer service
I tried with ea help website but not through game
Now I can't make a new case in ea help website
