Subject: Exchange problem in FIFA Mobile

Subject: Issue with Exchange in FIFA Mobile

Dear FIFA Mobile Support Team,

I am experiencing a technical issue while attempting to complete an exchange in the game. Despite fulfilling all the required conditions, such as using players with the correct OVR and positions, the exchange option remains inactive.

I have tried several troubleshooting steps, including:

Replacing players with other eligible ones.

Restarting the game and ensuring it is updated.

Verifying the stability of my internet connection.

Unfortunately, the issue persists, preventing me from taking advantage of the current event. This problem is significantly affecting my progress and overall experience in the game.

I kindly request your assistance in resolving this issue as soon as possible and providing compensation for the inconvenience caused.

Account Information:

In-game Name: omar.ka.dz

Player ID: removed

Thank you for your attention to this matter. I look forward to your resp

onse.

Best regards,

Omar