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1r7e3a28fjm7's avatar
1r7e3a28fjm7
2 years ago

Unable to make substitutes

Hi all,   I am unable to make any subs during any mode of matches . Subs option is not seen during gameplay. Kindly help
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with making substitutions, please let us know the following:

  • Player ID (Select the setting icon --> UID):
  • Which game modes are you playing?
  • Are you getting an error message? 
  • What Device (make/model) are you using?
  • If possible, share a Screenshot or Clip of the issue...
  • Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

1r7e3a28fjm7's avatar
1r7e3a28fjm7
2 years ago

1.UID : 471225276600434688

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Motorola Edge 30 

5. No device or app update pending 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey Everyone, 

    I wanted to confirm if anyone in this thread is still unable to see/use the substitute button in matches.

    If so, please Private Message me the following information:

    • Player ID (Select the setting icon --> UID):
    • Which game modes are you playing?
    • Are you getting an error message? 
    • What Device (make/model) are you using?

    You can PM me by hovering over my name, and selecting "Send Message". 

    Thanks!

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