Unable to make substitutes

Product: EA SPORTS FC Mobile
Platform:Android Phone
What's your device's make and model? Xiaomi Mi A2
What's your device's firmware? I dont know how to check but my phone is Xiaomi Mi A2
What is your game version? Latest Version
In what game mode did the bug occur? Gameplay
How often does the bug occur? Every time (100%)
What happens when the bug occurs? When playing matches in Fc Mobile, I am consistently unable to see the substitution button during matches. I have attached screenshots that show the absence of these features. The issue persists across multiple game modes, and it occurs in both online and offline matches
What time did you see the bug? (HH:MM AM/PM) 12:00

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I am writing to bring to your attention a technical issue I've encountered while playing Fc Mobile on my Mi A2 device. Specifically, I am unable to see the substitution button during matches. This issue persists across various game modes, and despite attempting basic troubleshooting steps such as restarting the app and reinstalling the game, the problem remains unresolved. My device is running Android 11 and the Fc Mobile version is the latest version. I have attached screenshots for clarity. Your prompt assistance in addressing and resolving this matter would be greatly appreciated.