Unjustified Ban
Hello EA Team,
I am writing to appeal a wrongful ban on my EA FC Mobile account. Today, I received a ban notification accusing me of cheating, which is completely false.
I am using an iOS device, and it is technically impossible for me to run any cheats, hacks, scripts, or unauthorized tools. I have spent thousands of Turkish Liras on this account and have always played fairly.
Your system seems to have mistakenly flagged my account. I demand a proper human investigation instead of an automated denial. I can provide any information needed to verify my honesty.
I use two different devices, one iPad Pro and the other iPhone. I use the same account on both devices. Sometimes I can log out of one and log in again. Could this be causing a problem? In Manager mode, you have an auto-play mode. I activate that mode and put my tablet aside. It automatically plays on my screen. This is something entirely within the game. It's not a bug or anything like that. Is this a problem? You can examine my login records as well. Please help me I have the one of the greatest squads in the entire game and I played fully fair and my in ea account there is no ban record , please help me .
USER ID : 837441614494183424
Platform: iOS
Ban Date: 11.07.2025
Please review my case seriously and get back to me with a resolution.
Hey Adc34boun,
Unfortunately we can't help with bans at all here on the forums. If your last appeal got denied by our terms of service team, you can always reach out again to have them review your case.
