Forum Discussion

motsamalkahlout's avatar
motsamalkahlout
Rising Newcomer
13 days ago

Want to change my ea account that linked to my FC mobile game

I have two accounts on EA, one is my primary account and the other is a backup. I accidentally logged into FC Mobile through the backup account, which I don't use. I can delete this Gmail account. My primary EA account was created in 2016 and is still active, and I want to use it as my primary account again. I can't find a way to unlink the backup account and use the primary one. I hope someone can help me, and thank you for your understanding.

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hey motsamalkahlout​

    Unfortunately, we don't have the necessary tools to help with account-related requests here on the forums. Please feel free to reach out to our live support team for help adjusting those account links. 

    Please note that game progress is stored at the EA account level, so unlinking may result in loss of progress and items. Additionally, transferring progress between accounts isn't possible at this time, so unlinking will effectively disconnect you from your past progress. 

    Let us know how it goes, thanks!