Hi EA_cuervo,
Thanks for replying, but this misses the core issue. We all understand that once servers shut down, online trophies naturally become unobtainable — that’s expected. What frustrates players is that some trophies don’t even unlock right now while the servers are still live.
That’s not a shutdown problem, that’s a broken game problem. And it can be fixed. EA could patch the unlock conditions so they actually work, or implement a retroactive check that awards them correctly once players log in. Either way, there is a solution.
What isn’t acceptable is saying “nothing can be done” when clearly something can. Players paid for a complete product, and leaving it broken until the very end is not support — it’s abandonment. If EA refuses to fix this, then the truth is simple: you’re shutting down a broken game and calling it finished.