Falsely banned for selling cards in the AH
I’ve spent around 3,000$ this year on my ultimate team. Never bought coins or distributed them illegally. Got all my coins from buying bundles and selling cards. They decided to ban me this late in the year for no reason other then selling high valued cards. I’ve already been on the fence on ever buying a EA game again because the customer service is the worst experience anyone will ever encounter. I’ve bought points for 150$ and never received them and never got any help just automated responses from people that will never help a high valued customer. I will not be buying any madden again or any ea game deleted them all. If you guys ever want me back as a customer make it right and give back my AH and points missing.
Hey @jessejames153
I understand that you are looking for more information on account sanctions, but unfortunately, we cannot provide much detail in this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case.
Here are the steps you need to follow to reach them using the web form:
Get information about your EA Account lock, ban, or suspension
