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Flyers61yehogod's avatar
Flyers61yehogod
2 years ago
Solved

Banned from Madden for cheating

I was banned from madden on December 23 for cheating, which I have appealed since I don't even know how to cheat in madden.  Anyways I see updates in the case every day multiple times but have yet t...
technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    The "Updated" status on your case could indicate that you have logged in to check your case. If the case status still says "In progress," etc. it means that the investigation is still ongoing. You will receive an email with all the details when it's completed, and the status will change to "Resolved".


EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Each case is different, and our team is diligently working to respond to all players as quickly as possible. The response time varies depending on the current volume of requests and other factors. Therefore, we are unable to provide an exact timeframe for a response.

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