Can’t play h2h or solo battles "Our servers cannot process your request
I’m able to login to ultimate team, play challenges, and open packs, but when trying to play Solo Battles or H2H it just tells me the servers can’t process my request
Forum Discussion
Product: Madden NFL 24
Platform:PlayStation 5 Digital Edition
Which console generation do you have? Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? CMJ77
Date/time issue occurred August 16,2023 11:34 am
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I cant play solo battles or Head 2 Head and Challenges won’t load. I continue to get an Error our servers cannot process your request at this time. Please try again later.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to MUT and hit solos, challenges or Head 2 Head
What happens when the bug occurs? Crashes and takes me back to the main menu
What do you expect to see? I expect to be able to play the game.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I attached a photo.
- @cmj7721 Well the good thing is I fixed mine. The bad thing is it was by unblinking and relinking my account. Resulting in a complete Madden 24 reset. No rewards, no progress, no pre-order bonus. All modes reusable...DO NOT RELINK YOU ACCOUNT OR YOU LOSE IT ALL. Now excuse me, I need to go put in another ticket to see if they can get my old account renewed, preferably without the MUT Solo draft issue.
From what I can tell, it is directly linked to our accounts. I can play online in my alternate account without a problem on the same Xbox.
I have also tried every troubleshoot method possible. None work.
This issue requires a patch from EA as it is directly linked to how their servers communicate/translate our accounts into online matches. There has to be some sort of glitch in that line of code.
