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Adbarnes1's avatar
2 years ago

Can’t play h2h or solo battles "Our servers cannot process your request

I’m able to login to ultimate team, play challenges, and open packs, but when trying to play Solo Battles or H2H it just tells me the servers can’t process my request 

233 Replies

  • I cant do anything still for about a week now and im missing players that were supposedly supposed to have when i pre ordered 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Marking as solution for visibility. We are continuing to gather info on this issue. 


    Hey everyone, 

    I wanted to drop in here and let you know we're still looking into these reports. 

    Because this error can pop up in different scenarios, we've set up separate threads for different game modes to help us better keep track of these reports. Going forward, please find the most appropriate thread from the links in this post to share your information: 

    Seeing "Our servers cannot process your request" errors? Start here!

    Since this thread has been getting reports about multiple different game modes, I am going to lock it to help us better keep track of this issues. If you are running into this error, please check out the post above and use the links to find the thread for the game mode that's giving you trouble. 

    If you're able to share the info we've requested in the threads, that would be a big help. 

    Thanks! 


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