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dylanj1138's avatar
dylanj1138
2 years ago
Solved

Can’t sign into my EA account due to old email.

Ok so I’ve been playing madden 24 for a while now and have a solid amount of time invested into madden 24 and all of a sudden it says login verification… and it keeps bringing up an old email that I’m locked out of and can’t get into tried a lot getting into it. Won’t let me. And the phone number is even an old number I used to have so idk what to do but I’m kinda pissed that I’ve played this game for awhile all of a sudden it does this and locks me out. Would greatly appreciate if anyone could help me out here. Thanks.

technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @dylanj1138 

    I see that you're having issues with your registered email. We can't resolve this on the forums. However, our support team is ready to help. 

    If you can't access your account or email, you can still submit your case on our site. Check out this article for more information.  

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @dylanj1138 

    I see that you're having issues with your registered email. We can't resolve this on the forums. However, our support team is ready to help. 

    If you can't access your account or email, you can still submit your case on our site. Check out this article for more information.  

  • Jet7111's avatar
    Jet7111
    2 years ago

    I can't find anybody to contact. I no longer have this email that keeps appearing every time I open NCAA 25.  It ask to verify a 6 digit number and send it to my email but that email is old. I tried contacting the EA twitter account you referred to but that just sent me to a bot who sent me back here. I can't play any of the games because there is no way to contact anybody.  I don't know how to stop the game from asking me about this old email every time. I even created a new account but this game keeps asking me about an email address I deleted Can someone help me. 

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