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XRoyalty_423's avatar
XRoyalty_423
New Novice
2 years ago

Cannot Access Community Files

For the last week or so every time I try to access the download community files it always says "Connection to this sever has been lost. Check your internet settings and try again."

I have tried to:

-reset ps5

-restart router

-change Wi-Fi

-delete the game and redownload

-restore license 

- unlink then relink EA account 

- try on a different profile 

I just got the game not to long ago and it has been a constant issue it is very triggering that I payed for something that I can not even use entirely... How can this be fixed, I used to have a disk ps5 and never had issues and I was on the same network. I have a digital ps5 and now am having issues..

5 Replies

  • XRoyalty_423's avatar
    XRoyalty_423
    New Novice
    2 years ago

    Hi when was it resolved because I was on it as late as 1am today.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @XRoyalty_423

    There was an issue earlier today that was causing some problems with Community Files, but that should have been fixed. 

    Are you still not able to download them? Is it happening with all Community Files, or just specific ones? 

  • XRoyalty_423's avatar
    XRoyalty_423
    New Novice
    2 years ago

    Hi I haven’t had the chance to get on but I will in a few. The issue was never getting on, I would click to access it and it wouldn’t even allow me would just say connection to servers lost check internet 

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