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WyattJ317's avatar
2 years ago
Solved

Deluxe eddition issues

My father and I share games. So when he bought the Deluxe edition, I got both versions of the games but I didn't get the rewards followed with it so I'm just wondering if I have to wait a certain time do something I'll have any packs to redeem. I saw that on the website, but that's really it.

  • HI @WyattJ317 

    To confirm additional items that come with a purchase of a game will only go to the account that makes the purchase. If you are using a feature like Game Share that comes from the console you are playing on. 

    We would be unable to provide additional content to any other accounts added to the device, likewise, if the account that made the purchase is removed from the console you may lose access to any games you use with Game Share. 

    For more information on Game Share, check out this post by Xbox. If you run into issues with Game Share reach I would recommend reaching out to Xbox support. 

    Cheers!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @WyattJ317 

    To confirm additional items that come with a purchase of a game will only go to the account that makes the purchase. If you are using a feature like Game Share that comes from the console you are playing on. 

    We would be unable to provide additional content to any other accounts added to the device, likewise, if the account that made the purchase is removed from the console you may lose access to any games you use with Game Share. 

    For more information on Game Share, check out this post by Xbox. If you run into issues with Game Share reach I would recommend reaching out to Xbox support. 

    Cheers!

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