Forum Discussion

2 years ago

Solved

Disconnecting from ea servers mid game resulting in loss constantly

Since the game's release, I have been experiencing an issue in which playing offline game modes I continuously disconnect from ea servers resulting in a loss. I have followed multiple guides available within the forums and nothing has worked, I know it's a Madden issue as this happens with no other EA game, or any other PS5 game. I am getting fed up with maybe completing 1 game out of 4 in solo battles (if I'm lucky) because the other 3 are DNF losses. Help, please?

technical issues

EA_Aljo
2 years ago
@Jiffy0206

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

13 Replies

EA_Aljo
Community Manager
2 years ago
Hi there, @Keenanbo19

We can go through some connection troubleshooting. First though, are you on a wired or wireless connection? If you're on wireless, can you switch to a wire or is your router too far away?

@Tkango

Would you be able to test out using a wire? Wireless connections are unstable so you can expect to have lag and disconnects.

@Jiffy0206

What platform are you playing on?
Tkango
2 years ago
Same happens to me too when playing Superstar star mode and I have a strong Wi-Fi connection. This has been an ongoing issue since Madden 22. I get maybe one or two games before it happens. So annoying
Jiffy0206
Seasoned Adventurer
2 years ago
@Keenanbo19 Bro the same thing is happening to me but in superstar, I can't finish a game without getting disconnected and i'm using a wired connection. It's insane.