Dropping Connection to the EA Server but maintaining internet connection
What router updates can i make if I keep losing connection to the EA server? I can play using my hotspot but not luck with home wifi or lan. Should I call my internet provider to have things checked. I am on PS5 and the issue is with Madden 24. Losing connect generally in the 1 half or just on the head to head menu.....
Hi there, @B-RAY0505
If a mobile hotspot works well, the issue would be with either your equipment or ISP. I would advise sticking to a wired connection instead of wifi. You should be using at least a Cat 6 ethernet cable. Also, if you haven't restarted your equipment lately, try following these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
It would also be good to check the network settings on your PS5. Make sure the NAT is not Type 3. It should be Type 1 or 2.
