Forum Discussion

2 years ago

Solved

EA anti chest crashing when try to load game

When trying to load the game I get a message of secure boot fail and then a crash report for EA anti cheat and have a crash dump .dmp file but it will not allow me to upload it to this question

technical issues

AKoreannKid
2 years ago
@EA_Illium nvm i enabled it in my bios and my problem was fixed, much appreciated

EA_Illium

EA Staff (Retired)

2 years ago

Hi @Bengals1408, Your BIOS is whats used when your PC first starts before you see your operating system (windows). Each BIOS screen can look a bit different depending on your Manufacturer, so I would reference any use manual you have for how to access and navigate it.

To check if you have Secure Boot enabled you can try the following steps:
- Go to Start.
- In the search bar, type msinfo32 and press enter.
- System Information opens. Select System Summary.
- On the right-side of the screen, look at BIOS Mode and Secure Boot State. If Bios Mode shows UEFI, and Secure Boot State shows Off, then Secure Boot is disabled.