Forum Discussion

2 years ago

Solved

EA anti chest crashing when try to load game

When trying to load the game I get a message of secure boot fail and then a crash report for EA anti cheat and have a crash dump .dmp file but it will not allow me to upload it to this question

technical issues

AKoreannKid
2 years ago
@EA_Illium nvm i enabled it in my bios and my problem was fixed, much appreciated

EA_Illium

EA Staff (Retired)

2 years ago

HI @blinkangels @wspchase @4_2_0__GREENfn

I wanted to confirm this issue has continued to persist for you?

If so can you try the following steps to verify Secure Boot shows as enabled:

To confirm you have enabled Secure Boot:

Open Powershell as admin
1. Windows key -> type 'powershell' -> Run as Administrator
In the window that comes up, type: Confirm-SecureBootUEFI

If it shows as true and you keep running into issues with it crashing and going back to EA App, or if shows false try reenabling in your BIOS.

Cheers!

fazcreed

1 year ago

I followed the directions and i tried to load up madden again and its still to the same thing