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Reset the entire internet for the house, shut down the system for a good half hour and restarted. Uninstaller and reinstalled the game. It still happens at all sorts of random times. It's 100% an issue with the EA servers.
We're not getting a lot of reports of this so we're not aware of any connection issues currently. Something else to try is clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Also, check to see if your router supports QoS (Quality of Service). If it does, enable this and prioritize your console.
You should also verify that your ethernet cables are at least Cat 6 and are free of any damage.
- 2 years ago
Sorry mate but EA help have advised me they are getting reports of this issue from all over the globe and the team are currently working on a fix.
Either you or them are lying?
- 2 years agoThank you for contacting EA Help. My name is Varun and I would assist you with your concern further.
I do appreciate your efforts for reverting us and see that you are still troubled due to the pertaining issue.
I have checked the details and I'll be really honest with you. The issue that you are facing is something which we're already aware of. We're receiving similar reports from other players around the globe.
Right now, I will not waste your time in providing troubleshooting to you as there is no troubleshooting I can provide, which can resolve the issue, However we are working hard to get it resolved a soon as possible.
So I humbly request you to wait for sometime and this will surely get fixed, we just need your co-operation here.
Good thing is that this has been brought into the notice of our game team and they are diligently working to fix it as soon as possible.
I would suggest you to keep playing and you would surely receive the rewards as soon as the issue is resolved.
Some Players have shared that they have been able to bypass this issue by creating a brand new lineup in Ultimate Team.
https://answers.ea.com/t5/Madden-NFL-Ultimate-Team/Madden-NFL-24-Ultimate-Team-Updates/m-p/12855224/thread-id/550
Looking forward to your reply, to help you further in the case.
Further you can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.
Thanks for contacting EA help. Have a great day ahead!- 2 years ago
Any word if there is a know server issue for PS5 or not?
Mods here say no issue and EA help say there is know issue they trying to fix.
Who has most insight on these issues?
Very confused right now.
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