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waynesworld34's avatar
2 years ago
Solved

EA wont issue refund

I asked EA help for a Madden refund on 8/17. 2 days after this game launched. Screenshot attached for proof. Not a single response from EA help. I sent over 20 messages to EA help in August and did n...
  • EA_Barry's avatar
    2 years ago

    @waynesworld34 

    "because of all the foreigners"

    That kind of attitude will get you precisely nowhere.

    You can contact our Advisors again stating that you requested a refund at an earlier time. 

    Keep in mind that you may not be eligible for a refund if certain criteria were not met when you first requested the refund.

    You can make a refund request:

    • within 24 hours after you first launch the game
    • within 14 days from the day you bought it, if you have not launched the game
    • within 14 days from the release date if you pre-ordered the game and haven't launched it yet.

    https://help.ea.com/en/help/account/returns-and-cancellations/

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