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BopsTops's avatar
BopsTops
2 years ago
Solved

I changed my psn to a new email and cant link my psn to that email

I have recently started watching the Madden Twitch Streams for MUT as for I'm a becoming a big fan of Ultimate Team and have realized that my drops don't show up even though my twitch and EA were lin...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Heya @BopsTops 

    If your PSN ID is currently linked up to the incorrect EA account, you'll first need to locate that other EA account and unlink your PSN ID using these steps.

    Once your account has been unlinked, you can then link your PSN ID to the correct EA account and email by following the steps here. 

    If you're needing help locating the current EA account that your PSN ID is linked with, the live support team can review your account details with you and help you get all your accounts properly linked up together- you can contact live support by submitting a help request here. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Heya @BopsTops 

If your PSN ID is currently linked up to the incorrect EA account, you'll first need to locate that other EA account and unlink your PSN ID using these steps.

Once your account has been unlinked, you can then link your PSN ID to the correct EA account and email by following the steps here. 

If you're needing help locating the current EA account that your PSN ID is linked with, the live support team can review your account details with you and help you get all your accounts properly linked up together- you can contact live support by submitting a help request here. 

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