Forum Discussion

Rising Vanguard

2 years ago

I just got a new gaming PC and yes its windows 11 and the secure boot is on

I just got a brand new gaming PC and I downloaded madden 24 and it crashes right after I double clicked the game and it gave me this error and yes secure boot is on I need some help please thanks

PACKER_104546_14192.rar269 KB

technical issues

EA_Barry

Community Manager

2 years ago

@tr71777

See the anti-cheat troubleshooting here: https://help.ea.com/en/help/pc/ea-anticheat/
Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

tr71777

Rising Vanguard

2 years ago

So I just got done with EA support chat and now they closed my case? it says there is no fix for this?

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Forum Discussion

I just got a new gaming PC and yes its windows 11 and the secure boot is on

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Unable to connect to the EA servers. Please check your network connection

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