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Hi there, @looploudpack
Unfortunately, you'll have to wait 6 months before linking again. You're also welcome to contact an advisor to see if there's anything else they can do. To do that, open a case here.
- 2 years ago@EA_Aljo a few people have responded in another forum saying they unlinked their account and linked it back and had the content within minutes. How am I the only person on the EA forums that has this issue? I’ve tried to make a case several times are the system won’t let me submit it. This is literally one of the worst chat/help experience I’ve ever had. This is insanity to have to wait 6 months over something others did with no issues
- EA_Aljo2 years ago
Community Manager
You have cases already open for this issue. It would be best to continue with those instead of making a new one.
- 2 years ago
I pretty clearly stated that every time I tried to resume the case I get some weird error message. And instead of helping me work around that you blame me. Which seems to be pretty typical of the ea support people. And now we can include people in your role to that list. There are MULTIPLE open forums of people saying they fixed the issue by unlinking the account and linking it back. Yet somehow I’m the only one currently locked out. I literally tried closing one of the cases yesterday and leave the other two open. One is the missing content which tons of people have had issues with. So clearly an EA thing. And the other is me being locked out of linking my account. I need both issues fixed and when I hit resume case it takes me to the same screen as when I initially started my case. So I retyped a message with my issue and when I hit submit I am given an error. I couldn’t find a workaround so I came back here.
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