Forum Discussion

gseifert's avatar
2 years ago
Solved

Madden 24 - Store Purchasing Error "There was a server error..."

Product: Madden NFL 24
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? Nvidia Geforce RTX 2070 Super
Enter RAM memory size in GB 32
Date/time issue occurred 4/30 - 5/2/2024
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug While in MUT in the store trying to purchase money to buy players it says: Server error try again later! No error codes shown. The only way to buy players is by using tokens.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just go into the store and try purchasing money to buy players.
What happens when the bug occurs? nothing, but Server Error try again later.
What do you expect to see? It should jump to account with card info, etc. after selecting how many bucks you want to purchase, 2800, 3500, and so on.

This only happens in the store when hitting the amount of bucks to buy, and then makes up with Server Error try again later.


  • ASKING FOR INFORMATION - Accepting As Solution For Visibility Purposes Only

    Hey Everyone, 

    If you are still running into issues with purchasing Madden Points in Madden 24, or are receiving the error message "Server error try again later!"

    Please let us know the following information. 

     

    • Platform (or client):
    • EA ID (PSN ID/Gamertag):
    • Are you getting an error message?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

27 Replies

  • I'm unable to buy points in the store for the same reason. "Server error, Try again later".

    I have the game through Steam. I cannot find the "repair" setting.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    ASKING FOR INFORMATION - Accepting As Solution For Visibility Purposes Only

    Hey Everyone, 

    If you are still running into issues with purchasing Madden Points in Madden 24, or are receiving the error message "Server error try again later!"

    Please let us know the following information. 

     

    • Platform (or client):
    • EA ID (PSN ID/Gamertag):
    • Are you getting an error message?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • FIufee's avatar
    FIufee
    1 year ago

    I am sending a clip that details what I see when I try to purchase madden points.

    • Platform (or client): Steam
    • EA ID (PSN ID/Gamertag): djfluffykills
    • Are you getting an error message? yes
    • If possible, share a Screenshot or Clip...  
    • If on PC, please share a DxDiag file and an EA app Error ID Number As you can see in the clip, there is no error ID number provided.  

  • Class1o1's avatar
    Class1o1
    Seasoned Newcomer
    1 year ago

    I’m trying to purchase Madden 24 points and I keep getting an error message saying “content not found” ! This is never happened to me before. Very frustrating. How is this issue fixed?

  • FIufee's avatar
    FIufee
    1 year ago

    I wish we had an answer for you. I've been trying to get EA's attention on this for over a month now....

Featured Places

Node avatar for Madden NFL 24 Technical Issues & Bugs

Madden NFL 24 Technical Issues & Bugs

Need support with tech. performance, or connectivity issues in Madden NFL 24? Join us here to discuss troubleshooting.Latest Activity: 2 years ago
3,426 Posts