Madden 24 companion app auto crashes
I am on Android,the companion app crashes every time on startup,Ive done every troubleshooting method from clearing data and cache to reinstalling the app 30 times. Nothing has worked.
Forum Discussion
2 Replies
EA_IlliumEA Staff (Retired)
Can we try the steps suggested in our help article:
Mobile (Android)
Troubleshooting EA mobile games on Android devices
If you continue seeing crashes would it be possible to get the following information?
- Device (Make/Model)
- Operating system version?
- Do you have any system or app updates pending?
- Is anything else running when you attempt to play?
- Are you getting an error message?
- when does the companion app crash?
none of these work. the issue is on your end EA. do you have some sort of update for us on when a fix might be pushed out for this?
