Forum Discussion
2 years ago
i have tried all of those steps and still keeps crashing on start and under crash report it gives
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!UnknownEA_Illium
EA Staff (Retired)
2 years agoHi @HexLuck13, To confirm have you remove EA anticheat from your device? If not, can you confirm if you have secure boot enabled?
- 2 years ago
no i never removed ea anticheat and secure boot is enabled. I closed the game out to go to work and when i got home it no longer worked and kept getting the same error and has already been a week and can't figure out what's going on with it
- EA_Illium2 years ago
EA Staff (Retired)
Hey @HexLuck13 @Setkaf
Would it be possible to get a DxDiag file and an EA app Error ID Number?
Cheers!
- 2 years ago
ea app error number: e4b41ceb-3661-4e88-b688-76f366618222