Forum Discussion

2 years ago

Madden 24 crashing back to EA library on PC with no error code

As of about 2-3 days ago, Madden 24 on PC keeps crashing either upon launching or while in the game usually at random times and all within a few minutes of being on. When it crashes, it just kicks me...

technical issues

EA_Barry

Community Manager

2 years ago

@AyoooTempo

Try these troubleshooting steps, thanks.

Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
In the EA app, click on the game and then Manage, Repair
Download and install all available Windows Updates
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

AyoooTempo
2 years ago
I’ve done all this already.
W1ly5
2 years ago
none of these steps actually work, how about you actually fix the game instead of giving cookie-cutter solutions? I know its not you personally but like cmon people pay money and cant even play the game. Ridiculous
bamaboy8629
2 years ago
Is there anything useful you can give us or just the same thing over and over we pay 60+ dollars for a game and y’all can’t fix a simple problem like this
undonetugboat87
1 year ago
I have been having this exact issue intermittently. I had been able to resolve it by rolling back my GPU drivers, but this time it did not work. I tried all of the mentioned fixes, but that did nothing but waste my time. Solutions?
- 97a49c3e1a1c698
  1 year ago
  I am in the same boat, madden will not launch. Contacted EA, no help at all, asked for refund through steam, nothing. I guess it is an L.
97a49c3e1a1c698
1 year ago
These steps do not work, i have tried everything.