Yeah, I can set it to a default pic. However, I think there is something corrupt about the Kray44 EA account. To give more history as to why I think it's my EA account. With the XBOX One, XBOX One X, and now the XBOX X/S starting with Madden 20 -24 during H2H gameplay the game would randomly crash 2-3 times every 8 days or so. I thought the crash was due to custom playbooks but now since joining a franchise the game will not load until I drop from franchise mode and I still experiencing random drops in H2H on M24 maybe 3x since the release.