Madden 24 EA App stuck on "Preparing"
I can't pre-download madden 24 in EA App, it tells me there is an error and to try again in a few minutes but it still doesn't work
Forum Discussion
EA_Shepard
Community Manager
Community ManagerHey Everyone,
Wanted to hop in for those who are still running into an issue not being able to get the game downloaded. I see a few different issues with the download so I wanted to get a sense of what specific issue players are having.
Can you please provide me with the following:
- Platform:
- If console, which console generation do you have?
- What type of issue do you have?
- Summarize your bug:
- How often does the bug occur?
- What happens when the bug occurs?
- Screenshots of any errors you may receive:
Platform:PC
If console, which console generation do you have?
What type of issue do you have? Downloading
Summarize your bug: Download of ea play 10 our trial of Madden 24 does not progress past "preparing"--does not progress after multiple cache clearances and restarts. When left alone to run after a while we receive a message that simply says "try again in a few minutes"
How often does the bug occur? Every time I've tried to download the game since Monday, August 10 at 8pm
What happens when the bug occurs? Download says "preparing" then appears to time out if left alone.
Screenshots of any errors you may receive:
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