Madden 24 EA App stuck on "Preparing"
I can't pre-download madden 24 in EA App, it tells me there is an error and to try again in a few minutes but it still doesn't work
Forum Discussion
EA_Shepard
Community Manager
Community Manager@Lonewolff55 Appreciate it. Can you pause the download, go into the settings, change the download speed to match 20MBs and then run the app recovery? I want to see if it kicks the download into action.
It's still stuck on preparing even after those steps.
- EA_Shepard
@Lonewolff55 We have escalated it up to the team as there are a few other threads with players running into the same thing so they are taking a look.
when I got in touch with EA chat last night, asking for a copy of the game as compensation they said I was the first person who had reported this issue, which makes no sense since plenty others are having this same issue and others.
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