Madden 24 EA App stuck on "Preparing"

@xAlbinoSilver try through PC and EA order website that would happen on my phone. 

I got it check email and update payment method mine is downloading got email that i was being billed ten min ago reopened ea app and started download no problem . 

i bought the game at gamestop and didn’t pre order it online. But i did buy ea play just for the 10 hour trial until thursday so i could play for 2 days prior to release. But it still said the same thing for me this morning. Should i check my email also? Even tho i didn’t get it on ea.

@GHO5T13 So once you changed it, it took like 30 min to process?

@xAlbinoSilver Yeah but left a PayPal first time for hours nothing happen then change to the actual card and took about 30 min .

@DQzz- I would or check through ea account website on subscriptions or orders it will show if charges or errors in payments

@GHO5T13 Ok. I got the card changed like 15 min ago, so hopefully this works! I took work off today for this lol

it charged i see the bank statement on my card but i’ll check again on the ea website.

i couldn’t find any email for it 

@DQzz- don't know then maybe cause you to preorder through game stop what's the release date on ea app for the game