Forum Discussion
2 years ago
Hey my ps5 not letting me play madden 24 & still going through the verification on my ps5 had this ps5 my 1 or 2 months, this the only game that's going through this now this white screen keeps coming up & saying error! Need help please !
EA_Illium
EA Staff (Retired)
2 years ago[Update]
Hey Everyone,
If you are still running into issues accessing Madden 24 or getting an SSL error message try the following:
Make sure your Platform and EA accounts are linked:
- Go to https://www.ea.com/
- Once Signed in go to Account Settings > Connections and
- Follow the on-screen instructions to link your accounts
- Completely close and relaunch Madden 24
If you continue running into this issue let us know the following:
- EA ID:
- Which platform do you play on?
- What is the exact error your getting?
- When do you get the error? (launching Madden, access a specific mode, etc)
Cheers!