Forum Discussion
Im having the Same Exact Issue!!
- EA_Illium3 years ago
EA Staff (Retired)
[Asking for Information]
Hey Everyone,
Would it be possible to get more information on this?
- Platform:
- PSN ID/Gamertag:
- Are you getting an error message?
- Is this only happening with Franchise, or are you having similar issues in other modes?
- Have you checked any other Franchise save files to see if those are working?
- Have you downloaded any custom content? If so, can you try deleting it to see if that makes any difference?
- Does this happen to any other account on the device?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
- 3 years ago
Franchise, PC Madden NFL 24. See image 1-2-3
Madden NFL 24 ONLY problem
- 3 years ago
Same thing for me! Madden franchise unavailable. It’s a connected online franchise. Just says the unavailable at this time like poster above
- Plan_B_Dubb3 years agoNew Rookie
- Platform: Xbox Series X
- PSN ID/Gamertag: Plan B Dubb
- Are you getting an error message? Np
- Is this only happening with Franchise, or are you having similar issues in other modes? No. Previous franchise modes I joined work as intended.
- Have you checked any other Franchise save files to see if those are working? Yes
- Have you downloaded any custom content? If so, can you try deleting it to see if that makes any difference? No
- Does this happen to any other account on the device? No
- What type of network are you using? (Wired, Wireless, Hotspot) Wired
- Is anything else happening? No
- Please share any steps you've tried to far to resolve the issue: All steps highlighted in my original post.
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
- 3 years ago
Franchise on PC is now working again!!
- nkrudi3 years agoNew Novice
I see this same issue has not been resolved for some time now. The issue is happening with my friend and I. Why has there been a fix yet? We are on PS5.
- 3 years ago
Nothing has changed
game still won’t load franchise
ea help is complete garbage, they’ll copy and paste the same thing they sent before and not actually do anything about the game.
They have no shame sending the same email response acting like they work.* customer service they’ll answer you a whole day later with the same robot response.
it’s not the console it’s the game that isn’t working correctly “you should do trouble shooting, you should have your console hardwired”
- 3 years ago
Subjectkool
XBox Series X
Missing franchise content
When I attempt to use the search for franchise page to access additional user franchises for the purpose of joining, it doesnt displayanything. I am able to view the filter page and make adjustments but when I select to begin searching the next page displays NO content and I get a "please wait" at the bottom right that never changes and. The page becomes un-navigatible and I am forced to close the app and restart. The franchise invitations accept or decline page has the same problem. I'm also unable to view any of the community created files to download, I am presented with the same screen.
When I attempted to view the content with another account on the same xbox, all of the content was viewable and work as normal.
- 3 years ago@VINCEDWARD Don’t expect a quick fix. The same has been happening to me since 11/28 ea support group recycles the same email response. Good luck emailing.