Forum Discussion

Not applicable

2 years ago

Madden 24 Freezing on PC

Any time I try to play Madden 24 on PC to load into any game it freezes or I maybe get to kick off and then it freezes and I physically cannot play this game. This is an issue that many people have b...

technical issues

Venjur_1

Rising Scout

2 years ago

This is what EA said yesterday...
Dheeraj: And do not worry I just checked our team and yes, we have also received similar contacts from other players. The good thing is that our involved team is aware of the problem and already working on a fix for it. So you don't have to worry as the problem is not on your side and will be solved really soon.

This is what I got today ...

12:49 PM
Please do not worry and I have update the details for you and hope that issue will resolve soon.

12:50 PM
I would request you to please wait for now and I have share the strong feedback and hope the issue will fixed soon.

So basically, they are telling people that paid for early access and have a deluxe edition to just wait, you might eventually get 1/2 of what you paid for

Gimlii007

Rising Adventurer

2 years ago

@Venjur_1damn hope they fix the freezing issue, and for the people with the anti cheat stopping them that sucks more. I feel like this game runs high at cpu, maybe they can optimize it better for pc

Eventualcrowd16
Seasoned Traveler
2 years ago
Looks like new year same problems. Keep the errors coming and hopefully EA releases and update like past years.
- EA_Barry
  Community Manager
  2 years ago
  @Eventualcrowd16 @Thirdcoast-Bobby @Venjur_1
  
  Download and install all available Windows Updates
  
  Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  
  Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
  
  Check your machine meets the below requirements:
  
  Windows minimum requirements
  OS: Win10
  Processor (AMD): AMD Ryzen 5 1600
  Processor (Intel): Intel Core i5 6700k*(4-cores; 8-threads)
  Memory: 10GB RAM
  Graphics card (AMD): AMD Radeon RX 570
  Graphics card (NVIDIA): NVIDIA GeForce GTX 1050 Ti
  DirectX: DX12
  Online Connection Requirements: Broadband
  Hard-drive space: 50GB
  
  Thanks.
  - Gimlii007
    Rising Adventurer
    2 years ago
    I did all that, This is on EA. I can play bunch of other big game titles fine for over a day if i left my pc on. But this freezes my pc in 4 hours or less.This again is a madden 24 problem didn't happen to 23