Forum Discussion

2 years ago

Madden 24 Game Crashing Xbox Series X

Madden 24 Game Crashing Xbox Series X Hi! I've been dealing with this ongoing issue since the launch of Madden 24 on Xbox series X. Every game I load into on Madden will result in my Xbox crashing. ...

technical issues

EA_Darko

Community Manager

2 years ago

If this was a game issue @mccusk27 we'd be seeing posts and contacts about this. That we are not points to a system issue. It can happen that only one game causes you issues, for me it was a recent COD that crashes mine and I had to send it back to Xbox to repair. Once they did the issue disappeared.

Darko

mccusk27

2 years ago

Bro there’s literally thousands of posts spanning 3 years of this s. It’s a game issue. Why would it span multiple versions if it’s a system issue? Wouldn’t make sense to only hit madden

EA_Darko
Community Manager
2 years ago
Hey all, if a game issue then it would affect lots of people. That it is not points to a console issue. I had the issue with a single game, Xbox took my console back and I got a new one and never has the issue again.

The best thing to do is to look through Xbox support troubleshooting and try the suggestions.

Darko
- TekLemur
  2 years ago
  @EA_Darko Hey, Microsoft gave me a brand new Xbox again today (second one now) and the game just crashed again. That's 2 xbox series x consoles in 2 days and 3 xbox series x consoles in 1 month. Madden 23 and Madden 24 are the only games doing this.
  - EA_Darko
    Community Manager
    2 years ago
    That's a strange one @TekLemur, did you bring the console into an Xbox store where they replaced it?
    
    Have you tried your copy of the game in a friend's console?
    
    Darko
- younggrands88
  2 years ago
  Madden Ea not working
- Gsblayze
  2 years ago
  This is definitely a game issue it is effecting thousands of people I can play any other games for hours and no crash Madden is trash has been for years I don't even know why I waste my money on it every year