madden 24 game freezing on pc
hello. sorry for my englesh at first)) i bought madden 24 month ago did not play a single game.. game is lounching perfect, i can do enything in game many, can adjust settings squads everything, but ...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @ber49
would it be possible to get a DxDiag file?
Also, can we try the following when you have a moment?
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
Thanks!
last time game freezed in game menu ( its something new ) and when i try to launch, its saying that game is required update, go to game hub.. but thare is no avilable update, i cant see it.. m.b i can somehow update it manully? i can write a ticket and when i did nobady answers... game comunitty are helping me and EA dont care... its big company, why you dont care about your costumers?! guyes told me that problem can be in EA ap is up to date, but im playing fifa24 and its runing perfectly fine... ty for your time but overall your company treating people so disrispectfull
